优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
188金宝博
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
Vwin
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196863 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 15 [oldrank] => 12 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走
4 P( q8 m& G; N! t; @. c作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
8 N2 d2 \+ Q% o7 l# `: y' g* @最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
7 f0 ]9 O% N& s& N, g5 K; K1 E$ _+ ]! d: ~6 r
新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,4 H% _& B6 m" _% s- E, q

# E% f; i. n0 P

0 u; C! a/ I- Z. B4 o7 x关于掉单,论坛也有过不少帖子6 |; |- I# C# Z- J

" P; M) d. g# ^2 u1 U
+ \$ }9 @, w) g. F2 y3 X
有出来吐槽的/ {4 N0 E  i* Q( a# ~
8 _' E+ c3 E  ]' q0 H& n5 l1 k

7 J* D, o; g2 u有出来骂人的
1 x6 r2 o8 ^" W" Y0 N/ ^) B9 H5 Z+ I  t3 P4 S& ]+ c) d6 o
2 k! l+ @# B" f, H. K1 [8 k
有哭成泪人的
3 D/ u' o! x) @! i! l
8 R; j5 n" @4 Z

5 a# C, v# F6 R/ ]9 ~! P! {总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,
+ K* p" `: f! m1 w% W2 t" I7 ~3 b5 Z( k6 Q' e0 Z9 g
0 [- L; S( U6 x* u# I
而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!
2 a  a# o$ u, j. B  t3 m# y& x& |# R+ E  X+ m: p5 X

6 m" R4 h$ T& Z0 I  o* M1 G因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
" S0 l) b$ o  c6 u$ U8 @; p- f$ z; r* h% _* z& a

2 D9 E* }5 B; K5 S然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,% {/ S) @' y% t2 g0 l% r
3 w) C- m' W% K5 v

; P- }! E, ?. \/ S% W. q! k. s
) |+ s% }0 P# Q$ z! H5 r
接着,公司站出来了:让我想一想静静,,,5 a, s! l8 r# |: C$ A0 Z  X
3 [) u8 I' r2 {5 H' w, J

2 `+ {% ~/ z5 Y1 a钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,
: p8 t+ h- L* ]% g; K6 o$ N: f. ]

1 q, L% a; W! _5 C% G& N还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!8 [7 d5 R- O9 Q* F) c

9 G7 e1 p! [" f  |) B

2 p  T8 n0 Y+ Y4 k: ^/ S) j根源在哪里?
" w$ Y, T: g6 N* O! }; J- [根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环) Z/ {* x3 o5 J" \
# g" ?2 N4 l" v& e+ m# j
: [4 x1 D' A8 d
客服懂每个银行查详单,查流水,查电子单的具体操作吗?1 d& X- }% e) v' _( v
/ c0 Q! C  q0 N$ E) s) n
+ |/ |8 t1 s6 k$ x& K7 I
客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
7 N8 N( ?0 k& _" Z  E; Z6 ?
1 T* z/ F8 n; V/ V4 i$ h

- u; k1 U' y/ T' w  d# b  ^" H- Y- k客服懂自家的支付方式的时效效性和最优化吗?
: Q- `/ p# O4 y# c* _7 t/ Y( b1 T7 k' V$ d6 `7 w/ {

9 d  I7 a) _; @2 @客服懂常规问题发生后,正常解决所需时间多久吗?
: e- t- d: B) I" N8 p# m" A6 v" V9 [+ a( J  i# H6 H$ S3 l0 S

  S- d2 n4 h5 A/ \( M- s联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?- |& O3 K; P4 O( M) ~
1 b/ w8 ~. D" Z" E- ?

# K6 Q; C& d; S1 ^) g/ J有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?) y4 ?1 A8 o7 b3 W0 e
4 [1 }$ H- w9 n- i  V3 Y
5 I- _6 l/ w, G
还有太多太多,,,2 C# H8 q+ C) X* G! E8 w6 n; N
' a6 b' p- {# l7 Y9 P6 Y

# B$ b; I" l7 s$ C2 x5 p矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,
. ^" L7 _& z8 I6 h( `# h6 P# l& K; f3 ~% r0 [3 Q( W+ a4 B
7 k( E  r4 {2 [4 [! a; ]5 W& v
打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了/ y" t( d4 ^' h+ q0 O2 l: Y
0 u  N! d4 q, n2 M1 y1 r
' T- @) j  e& A! s% u
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,
+ Q: N$ W; X2 |  R
& {' k, Y. F2 p+ g1 q' y. b2017   向那些7 g2 I- H! x- z4 C4 `; `

) c7 m! T1 }6 b# u
1 T8 j6 U- Z* v6 O: L0 x
陪着你笑陪着哭8 l/ t0 _& m# q- {

7 O4 t3 D; Z7 [* R' m/ @* N

) T/ F2 M& Y: A' q. J陪着诉苦陪吵闹
# h* @% M8 R7 [* C; M) u% B6 I  W% n* {. C, I+ j  x6 z
9 N( V- ]/ |( [: I# u" \/ g$ E7 N
陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!
# C; M' G$ e+ G( b* y0 |8 C+ m4 u2 E9 p3 @. Y; `3 ]
, I( s( P) v$ U' j
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0