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[12BET] 12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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1#
在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到! F  O/ h; i  m' s& d- g0 @
目前等待中  有经验的老哥过来说一下这种情况有遇到过没  Z# J+ e& c. p

' K0 w% k3 V& w& ?3 I
而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了

+ ^5 {# C! ]) q- M) K4 `& }

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楼主你好啊,见客服有在解答你的疑问了,您耐心等待审核通过哦~这边请楼主给予本次咨询一个评价(好评,中评,差评)。
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 * X/ M) y0 O  N# ]0 V
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亲,麻烦您先进行绑定账号后才能给你处理哦~没有绑定客服那边无法查询您的游戏账号哈
' b  d& H; [% {2 C; D----------------------------------------------------------------------------------------------------------------------
0 w; T) d+ B. k+ z4 Z跟进情况更新:
& f2 j: P9 c! \" Z" U2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
( W0 y3 Z2 }: |- M+ B2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮,客服有一直和会员跟进情况,会员耐心等待审核结束即可
! m5 ]) q3 Q! m! d1 S& `2023-11-8 13:30【会员评价】——好评结束本次咨询9 G7 ^7 x- H. ~- G4 e; Y# |

7 m' D% f; F2 G- o, ~评价说明:
2 R/ i* f0 v/ Y! M  _1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理7 J7 r* g  Q: N( e
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。

, V# L# T2 n4 z
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4#
天策-萌二姐 发表于 2023-11-8 08:04
3 a- I* u) `4 W4 n亲,麻烦您先进行绑定账号后才能给你处理哦~没有绑定客服那边无法查询您的游戏账号哈
) b- c8 {; Y; m1 l
已经绑定了
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fengenze 发表于 2023-11-8 08:36
4 L: L: T; z' @$ \( i0 {, Z" A0 ]已经绑定了
$ y8 P9 a. Z* C3 V+ B  [# z) v
你好,这边没有收到您的邮件哦。  k' `$ K! s5 T) p2 j
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
6 f& s5 O* i4 q5 w5 i3 e* J: W您只需提供身份证件【正反面即可】$ e# O: Z) o$ {$ t

+ z% ^' t/ |+ R: j2 }这边可以私发我您发邮件的截图嘛?
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6#
主题回复处广告图案-天策传媒
12BET客服代表 发表于 2023-11-8 09:09
5 K; K/ X; f4 p  S你好,这边没有收到您的邮件哦。5 h6 p7 t. Z8 Y9 ?; J2 M$ u
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
1 @" t& F' W3 [4 \! [7 |3 W您只 ...

. H0 E8 a" g8 t2 y; r9 b& L可以 我要不直接把身份证正反面发给你吧  发邮件你们客服说收不到
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7#
12BET客服代表 发表于 2023-11-8 09:09  K1 ~4 L2 r: P& x' i
你好,这边没有收到您的邮件哦。
& e& D7 _+ x8 T! }( b! T9 n! G( e我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。1 P% \3 w# p0 x' ^
您只 ...

( T0 f- a. t) R0 j如何私发给你
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fengenze 发表于 2023-11-8 09:11
* N; M$ r/ E# h可以 我要不直接把身份证正反面发给你吧  发邮件你们客服说收不到
; \- b4 L- N. i6 Z4 F. P7 h% y  P
我这边不方便接受您的邮件。稍等 我和客服部门确认一下
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9#
12BET客服代表 发表于 2023-11-8 09:16
  a! h* i' m1 x7 |1 r; ~我这边不方便接受您的邮件。稍等 我和客服部门确认一下

; y9 `9 q9 x$ ^6 F6 r好的 在线等
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fengenze 发表于 2023-11-8 09:19
2 b, `' L; I, y  ?1 o/ g好的 在线等
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可以再试一次哦。我们邮箱系统之前有问题
5 [' P; i+ _$ v9 J- U[email protected]
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11#
12BET客服代表 发表于 2023-11-8 09:20
, t+ D0 h" U( S/ d+ B* `可以再试一次哦。我们邮箱系统之前有问题
# _! Z/ S, R8 r: ^/ p
已经发送了 收到了没
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12#
12BET客服代表 发表于 2023-11-8 09:20
5 F7 w- }7 Z4 u3 V2 L2 G可以再试一次哦。我们邮箱系统之前有问题
1 O2 n2 E+ P$ X7 T
怎么和你私信
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13#
12BET客服代表 发表于 2023-11-8 09:20
; g! ]9 t, \; Q0 B: x9 T. k' z" L可以再试一次哦。我们邮箱系统之前有问题

0 H7 }/ {! a: j7 {2 S我在论坛无法给你发送短消息 只能阅读你发给我的
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14#
12BET客服代表 发表于 2023-11-8 09:20
; F& D, }! u/ {可以再试一次哦。我们邮箱系统之前有问题

' `/ ^$ G/ o; @; f( d我的权限不够
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fengenze 发表于 2023-11-8 09:26
$ R0 d# @& @/ z! }已经发送了 收到了没

3 p& c' E# W8 H$ j1 ^还是没收到哦,我让客服联系您了
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fengenze 发表于 2023-11-8 09:52
2 L3 Y! q1 w, B; N' |( ^% N" P我在论坛无法给你发送短消息 只能阅读你发给我的

0 S! S) W% |( j, W; J1 k因为私信需要贡献值积分哦,每发送一次就会扣的~楼主没有贡献值所以无法发送正常,只能用这边和客服沟通了
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17#
12BET客服代表 发表于 2023-11-8 09:55, E' l+ F0 ]) x2 x" v
还是没收到哦,我让客服联系您了

' C% o1 }. M( C客服说要给我致电沟通   为什么之前提款都不审核 资金充值多了就要审核呢
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fengenze 发表于 2023-11-8 09:598 B# o# C; {. u6 u. y! h
客服说要给我致电沟通   为什么之前提款都不审核 资金充值多了就要审核呢
6 k9 {. v, |& E* C8 W. w7 K
您好这个与账户资金无关的," ~+ A; {3 J% U* V! G) Y$ {
为了客户资金安全及避免洗钱活动( q. U) g" \+ E  ~, l! N
我们一般都是由系统随机抽查的以确保是本人进行游戏1 u, R% }/ j# B5 Z2 K0 ~% a6 }
这样一来可以减少资金冻结事件
& B. U; M% t  c) C希望您理解及配合
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:) :( :D :'( :@ :o
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:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
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