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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 , A- l0 y4 y2 N" Z
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【论坛ID】：pingjing0099
: C" r: g" }; P【咨询公司】：易发国际
# L3 s' ~' @' x+ \3 j0 p5 m5 M【公司账号绑定】：已绑定
% _5 { \# p* _9 `# I! w* I【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 & u* \" b4 F# @. |1 t' C. }
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。. |8 Q2 x/ {# f6 M) j/ b" N
9 K/ Q8 Y0 B- j, }依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
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跟进情况更新：& ~+ n: Y8 V7 Y \1 [; X
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
* u% `2 a* N7 o+ P" c2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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- ]: H& L, E' v1 \评价说明：
1 g4 ~- [" G7 H' `3 [1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 O4 g, B2 e6 v }9 k: B2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53
+ m$ J$ w$ I! j8 P5 O+ k楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。3 J$ r( D+ t+ e% M/ S5 ~) v+ m
/ C; @ y" u5 f) A# `0 I4 X依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
$ N. ]- `6 o8 V3 M* R谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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; S( n+ K4 k# N( ~0 L" f瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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, H* [( z; c- G4 N0 Y4 S8 Q6 a楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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8 _& d% f3 M! B5 \6 b谢谢版本处理，版主的服务贴心啊 |
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% d# Z7 H& P! q4 w+ t9 `6 U不客气，这是我们应该的
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( ~8 U" G, o2 H4 Y7 \7 `1 l2 D看到楼主已申请绑定了，我通知客服给审核通过 |
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