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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 - d, A' x3 R+ P6 T
. w9 L+ ~0 J$ Q【论坛ID】：收米哥
- m. I( I5 w( a5 s【公司账号绑定】已通过% P) y! L7 p3 z( R# h9 X; `- u% @
【咨询驻站客服区版规】：我已阅读确认1 J3 W. d6 y4 |# T# Z8 |- ~$ |- |0 _
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
) _$ R: {$ Z/ @/ D5 K5 ?公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq9 _# ^! B( O$ f- I$ s# i1 O2 q
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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( W ^0 W# @. u- L跟进情况更新： U" C* [4 ]) i) ^, p
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询2 N6 A. u5 F! C3 Z
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
- ~/ A' n& o- z( r7 f4 C2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 Z' c: \7 k) @3 v- b4 K
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询5 ~3 E- \/ V3 `* Y; k9 W
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$ H. _8 u" f; E8 |% \. H( U( c评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ |& P6 n6 M$ n: I7 x2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。( O0 ]' |+ q2 P% R1 j- ^& H
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
% _- d" z5 J& X) p' G# o好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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. x7 Q$ k' A8 L, @& _上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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9 ~, l$ _9 b5 g! f" d6 J8 t+ q周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:538 K0 o* ~% \3 H) N
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( O( V" }" g6 A) Y
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1 e9 |# ]5 h! n2 h$ U我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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: ^0 X5 s: m1 d1 S- M7 w+ _" r好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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$ {3 e- R# n4 M; w; n4 x其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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2 E* t7 Y k! x; G* O& y看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间( Q, }" c& w) | F* t, }. @* K+ ]
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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