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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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2 ~0 m' p. l# @- O. @【论坛ID】：收米哥; {# s# h3 D0 x
【公司账号绑定】已通过" T7 s! Y8 H% T
【咨询驻站客服区版规】：我已阅读确认$ w3 B% m/ W2 \& ]& H0 _) B
【咨询详细说明】：
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5 ~" q9 v7 U7 S- M8 A, F已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。. F5 D1 G: G' M. g% U' F9 l$ a0 r
3 s, I/ b# O' T; k* c转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
& j: w3 F: B% ]公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq% [: X! L/ h8 O! B& p' f' W! n+ E
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 , n/ I6 Z) R# `+ C
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：: |, v' \9 J9 b( n
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
: m. ^3 E( U1 K2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况6 D$ b6 W2 y f! c2 i) Q" i4 V
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
* g6 X( W0 c* S2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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, U2 U, J0 n* i1 q: S7 J$ K评价说明：" ] U7 G! P1 V
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 r; k/ H0 a5 C! r+ \/ v- w7 ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
3 i1 [1 c+ P) c5 R) u好的，先别急哦~七玥这里帮您联系客服看一下怎么处理" `! m7 g* V6 j( U7 d# f
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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0 J! F7 l) V2 I! ?2 `# h6 J0 w周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 r0 T8 p; p# ~3 N5 ]: Q
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ J4 W% u4 N; A8 X& p
------------------------------------------------- ...
我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. B2 E2 ~) J7 d2 l/ J& V好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评' H4 {' h% c. }" P2 w2 |9 G7 N+ b
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当前离线
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: r1 `' e! Z6 s7 Q其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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! u5 K0 l) u# `. r5 i看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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q* L J( _7 [; l" p7 ?
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间4 g; s/ _( t( J
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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