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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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4 f0 \: ]6 {$ I9 \, b6 J【论坛ID】：收米哥
' T% h* R$ X2 t5 W% h【公司账号绑定】已通过
1 _9 Y% [0 E. u8 O" B【咨询驻站客服区版规】：我已阅读确认; k9 R6 y8 X# \! u8 Z
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。' X( B* ~; J! @8 t+ U$ v& `8 s# ?4 X
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533# _ ~* r9 S$ ?1 F8 {
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq( e9 D" L1 b* j, R
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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7 M- ^/ G. B9 \/ _- D; |, q, S好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ u2 c9 U q, {9 s
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$ K0 ^2 B; s8 E: G8 s, }跟进情况更新：/ o8 n e% Z" O. N
6 y k" O6 \ p$ B3 t; _2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
* G8 Z, D# x4 \- p0 q$ Z0 h' T4 V2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
& i$ l: h- f# n6 D" r- `2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价+ A" V2 m' q$ i! m' Y U/ |3 P9 f
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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4 x2 E& S: ^, H' E评价说明：$ m3 d6 A! T( J. u4 j
5 P. \. a. y6 M1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
5 J9 |0 E- C' a' _* d+ X4 r, H2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53' ]9 Y! [9 C, |, V; `+ S
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 L( |" e) U/ f8 A
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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: W& X: F* S- Y: |, _$ r周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53/ E5 L( p; F3 w" s
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理5 |; n% F1 R0 s8 Z4 k6 }$ d
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# [* K- ~8 ]/ \' V2 ?$ X; u看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
* F$ p# S( T/ Z, _本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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