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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
& h. \9 d/ m4 H7 y1 q0 j0 q7 H+ \$ d7 v" @$ q$ Q
【会员论坛ID】：iwatch" \8 V3 H( C7 l: r
【咨询公司】： 头头' z1 a/ h3 Y% L$ ?
【咨询内容】：
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昨天在你家注册了个账号，今天参加活动存了1018。
- n6 x3 @; C: w7 j) R2 |
. p* b3 u+ B) c9 I: ]9 k中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。5 ] I! S) i6 G- E: P
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
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到现在还没回复我的资金的去向，真有这么难？
/ C. E4 `' Q0 H; O) C# f1 T3 J9 x8 Q( [1 v, O% V8 @
帮我追问一下，我转的两笔款去哪里了~ （附截图）$ `& j* ~6 k* {% d& P( T% N
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5 ^8 c2 c% g8 T& ?+ Y谢谢~
% |" W" c9 i M$ K5 n$ j. { v下午就找了在线客服，一直没能解决，好像很难一样？
, ^. p2 K1 v9 v. ?8 e! p" r' N6 O这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。$ @3 J7 a! S2 e, R# k6 h9 m( _1 Q
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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3 v9 k' w+ B9 N! E: K现在已经在提款审核中，但是还是没有得到任何解释。- R9 N5 I! g! N; i
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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2 O) Z) i1 |5 [9 @
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.58 H) }+ @2 @5 g$ }$ |( p2 W
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。# J; z) ]7 U6 \, z, f
* G6 H, b# n# D7 M/ F9 {; a$ t* t( {只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55. @* ?" s0 G0 g( A* r. S
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.54 l$ [ V! P# C$ {/ I- {
& l+ r% c0 f0 r
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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+ d" L& q: b4 w( j0 B客服妹妹，我最后说一次。! v5 c _8 p# q, i
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，# y- m; v( }5 O) w; H) H) K" O. w
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。( e. b" J- @ i, v9 }0 ~5 `3 @2 c
4 T! Y: y. Q. [. L) X( \然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
/ `: P' }9 Q: p+ x h虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。( S3 O/ v7 M! V; U7 C! S/ k. @0 W
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当前离线
经验:
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活跃币:
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总在线: 2428 小时
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* l. d% h( K) h
资金到账了，在线客服真的很不给力。. W; H" a E2 d1 U
就评一般吧。 |
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