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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
% U7 m% u# i$ I1 H4 W9 x7 P+ V目前等待中 有经验的老哥过来说一下这种情况有遇到过没
$ _4 \ t- m2 q, X2 ^( }2 \9 n& m+ R5 c2 Z, S
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
+ W0 c& ^6 @" ]0 c/ L8 \' w5 F |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 8 q! O& G5 J" ^- I$ `
! Z+ @% y. l/ Z% A! g1 t! J
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
0 z- d% |3 n3 R----------------------------------------------------------------------------------------------------------------------
/ |; _. N/ e( C' s跟进情况更新：7 G5 m- Y E, k
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服: [5 G+ a. B4 f3 T
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
& y- V! ]% y' i$ b' r$ D0 x2023-11-8 13:30【会员评价】——好评结束本次咨询
4 C+ M1 b4 S( i) s
% q5 x; @1 M& S" s& X* d" @. ?3 s( ^评价说明：; Y$ k" L* x6 D1 z
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理7 |! H' G8 E9 U
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。" c% e' d! ~# B; t$ R7 O
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' i0 ^3 n5 w) e0 _2 _- r
已经绑定了 |
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- K8 C+ T! l1 T7 e你好，这边没有收到您的邮件哦。
9 `) A3 ]! n6 o4 j( k我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。, T; v2 a# W8 v$ z! w6 k. L0 ?$ U
您只需提供身份证件【正反面即可】( {2 i$ u A D- _! J% i' O, S( H
0 b( B4 c; }( ?+ {7 ?7 z这边可以私发我您发邮件的截图嘛？ |
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B3 }, x1 \% o5 Y4 |" f1 s4 d: q
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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如何私发给你 |
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( ^1 @9 D k: U4 I我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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0 X0 b% x2 B. n) j6 z已经发送了 收到了没 |
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0 ]- \, C; ?3 ~# Z! ^5 G
怎么和你私信 |
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( ~0 s: d+ u5 H6 F" U: D" O$ R
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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4 ^. |2 N& m! ~$ p& m2 |& \
我的权限不够 |
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还是没收到哦，我让客服联系您了 |
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# d& Q2 X/ X6 Z2 h7 C+ x( x: {
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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& F3 z9 j D4 N/ Y
您好这个与账户资金无关的，
" Q, @0 T9 W n$ {& V$ I为了客户资金安全及避免洗钱活动
; I; d. f' P2 T我们一般都是由系统随机抽查的以确保是本人进行游戏& g D' P! O' D8 U& N
这样一来可以减少资金冻结事件
6 Y# x" X: U, C+ E- i& F希望您理解及配合 |
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