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当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 / B5 N% p% B/ ?" \- k3 J3 `1 E
# k2 p+ x/ c7 v3 Q# K& P, Q
【论坛ID】：收米哥
& z5 d5 B# r5 E9 h$ Y【公司账号绑定】已通过6 |4 [5 g' q7 R
【咨询驻站客服区版规】：我已阅读确认9 ?2 R+ r, }7 {6 H
【咨询详细说明】：/ F$ I l5 @( V6 M/ y/ [7 L, h0 u
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。" \% y0 [/ a9 J# z
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
0 P2 k B* ^) \* |* V3 L公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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6 F) [- g! ~( E您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间' o" E( g3 [9 h+ K4 }
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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7 W6 G2 P) j1 [1 w* q
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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0 J5 j0 v4 J' `% }/ U好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
) M- ~" q/ w4 \8 i$ d- p好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
经验:
天策币:
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天策-七玥 发表于 2021-11-6 09:53
+ B$ x8 K- b% b# H好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 f( F) o6 C, a3 I5 h4 O/ \------------------------------------------------- ...
1 M/ L; |0 l, a' [! r# X上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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7 z$ {. {" `4 Y8 ]1 R1 i好的，先别急哦~七玥这里帮您联系客服看一下怎么处理! X$ Y: W( h8 O7 D
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询# M+ k% a( R$ _; r% J; F c
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
8 F N2 w5 [ J3 |* R' ]2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
5 ~2 ^' Q$ z/ c [4 ]- y D* R2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理3 h* ]# d6 s+ c( A* T# b4 X
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 w1 N) }3 {3 X$ D! C, ?
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