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当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 % |& Z' b9 O$ T+ j+ P8 z
6 D8 K' u5 E2 J3 z7 ?【论坛ID】：收米哥
* A3 W6 F5 o/ a9 `, K【公司账号绑定】已通过
9 {/ S1 T6 }$ i2 y8 C% m5 {/ i1 I6 p9 g【咨询驻站客服区版规】：我已阅读确认
n, O# ^5 K+ s4 @4 m2 _/ t【咨询详细说明】：
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& C o' T( e7 b已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。) d# M/ q( v3 n
9 x' n! u, j$ M
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45335 S' B+ _8 G) c3 w" L2 P) w
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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$ T1 H |7 ~ G7 }8 }5 R' P4 ]
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
g! Y" q6 Q; Q本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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; v5 K0 Y+ F6 v8 g看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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4 s* t) l7 B) [4 g# p
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评+ j7 w) ]! x$ V4 o$ C
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
# V7 T! B5 f. Q0 l: x8 z+ ]好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: c5 E% D, T$ w- F+ T! d1 D1 G8 A
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
8 d* p, M. S) k1 T$ u( p* K好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
) A' F* S0 R# p/ a2 K, C------------------------------------------------- ...
l1 Y9 d* P6 w4 k/ h- B% `, t5 v上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理8 x% w* ] T+ b. M1 m' {: P9 T
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7 o7 q2 P w7 |2 w; e跟进情况更新：
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3 @6 c: v6 Q: @& p. J. c, r2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询) J4 u4 x$ H6 ?; @6 z f# E) Y
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
3 i/ h+ a! C2 I) e& B' L2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价& i, A: V" \! ?; P6 Q4 F5 \6 v- s
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理9 }4 E$ B# U8 I$ v4 E; U/ X9 _1 y; ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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