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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 2 ^/ \4 m. ~1 ~$ ^, l* p
5 X" b1 |) Q( ^【会员论坛ID】：iwatch
. Z: ~6 E t& w【咨询公司】： 头头4 B- }* I& n1 Z0 e% K# S" v' |: y8 Z2 u
【咨询内容】：
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9 s0 V! O* ^! C昨天在你家注册了个账号，今天参加活动存了1018。
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中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
$ B* s: t' i% m$ `难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
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到现在还没回复我的资金的去向，真有这么难？0 f1 M! U1 m) O3 D/ Y4 P U; A2 G
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帮我追问一下，我转的两笔款去哪里了~ （附截图）1 y& C, ~2 ~3 t. [
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, X; O* X* s" T8 x资金到账了，在线客服真的很不给力。
! [* m6 Z6 ~3 f& i就评一般吧。 |
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) W1 X& Z6 S5 l3 d! T: P客服妹妹，我最后说一次。
6 C' v# ?" D. i$ m, _昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，+ Q5 W0 X& E1 @! y& _
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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! M4 a) [, F9 D4 ^9 z% C4 _然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。: b% _+ ~+ ?$ ^# _& p# ]
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。- j7 p% E6 l$ U& Z5 @( d+ @
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iwatch 发表于 2017-8-15 10:55# M% H; i ~. G9 f K
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.53 F" }5 T! u4 O* N7 G6 B/ t
4 C0 _9 K* i8 V这个问题绝对不是这 ...
) H. g8 A0 m6 G: a2 S您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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4 w4 K, w1 q _1 ?7 M; N
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。* L2 u% x- J# ]' ~2 L" W' f
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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: s5 I% I2 o6 q: ~3 @# E/ `现在已经在提款审核中，但是还是没有得到任何解释。! Z$ w3 c6 d4 I5 R: L
如果最终没有解释的话，就给差评。 |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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$ w& {7 _; m& x' r: C( k谢谢~
0 O* f0 z7 q* R下午就找了在线客服，一直没能解决，好像很难一样？% s0 K3 P. ?6 w& l7 R
这庄可能太小了，老板兼会计，老板娘做客服？ |
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