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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 3 S6 c8 A- u5 j7 P: n
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【论坛ID】：收米哥
; t1 \1 L! U% l5 w, E5 a( U& @【公司账号绑定】已通过$ _, v) ^" L3 [4 L; G2 q
【咨询驻站客服区版规】：我已阅读确认
( T! r' r' m, T; a- \( b( c【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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8 a; Z1 D/ {8 L; V, x4 N* Z转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533) ?& |3 t6 a; \/ l+ V0 B2 q+ d- q
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：+ ^! V& j( K5 R* e+ [$ q" ]
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询9 K' Y2 @ o8 P. U7 z7 T
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
: c2 s* \$ `/ d$ }" x0 s$ O2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
1 y- F, X$ j( H. ~$ ^; c; l6 S2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询/ f0 s; u0 b3 L/ M
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. L4 A0 r8 X# J) c" T评价说明：
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! K/ W" Y8 k. P8 h d5 n1 r% l) H1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' E( [/ D# l( Q6 g
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。) c* w! D% n$ v1 f& P O4 K
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- K' g5 s4 y, u/ J5 \' N( V% @
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理' x' x- S( Q ` q" x0 z
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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, j+ I0 D# r7 h* p周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
W. f& @- {$ B% T: l好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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5 T8 V: I9 m: Z" ^我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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$ O" C7 y; q, F2 \7 f好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评5 X* J. H$ a2 @1 E s- w
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当前离线
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7 }# |& G5 Q2 s+ _% y/ Z其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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1 U2 g2 F6 h1 n: x看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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3 Y4 K/ K. x; q! t) v5 [' F
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间" M" n5 Q- `0 U K5 W5 W" L: }: g
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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