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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥# b; U( p* n1 |) ]/ D
【公司账号绑定】已通过0 C. y9 \/ v% T" f+ ^9 K- r
【咨询驻站客服区版规】：我已阅读确认
" r6 I, e# F- T& M0 L% T【咨询详细说明】：
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& l b1 L; ?# J' M# ~已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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) g: {1 k5 m+ M4 s* D. e- p* L转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45336 C2 ]' K+ r/ f+ K/ y6 R
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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( d/ `4 l" |/ s/ M5 i好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% x. O0 Y N. [( b
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跟进情况更新：! I- c; A9 M7 t8 V( {; |/ _% C7 T
# W+ l8 L; J2 v v2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
/ i' c+ ?: I* D, O6 \, c' y2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
, c& d) F! ]: b M2 N2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
' [' u& B) z2 ^7 a* s9 y0 q2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询+ @& @, e7 U5 ]
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评价说明：
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% s2 r! S* _$ h* Z, k6 Q& _1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ V \" B* F' L7 y1 B2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53: u2 K/ c7 r% u6 b
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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9 s5 \* C% N8 C# T$ T上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53' l: {4 e# q* D ]# Y, Y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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0 }& \3 I3 e( [& u4 w: M好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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]% f4 ~. v% H; f# W其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
: g3 S! x$ D6 h& m本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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