优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
12BET
乐投
188金宝博
E世博
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
乐天堂
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
天策搜索
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196863 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 23 [oldrank] => 20 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
来说说,作为一个论坛客服需要承受多大的压力...
  [复制链接]
avatar
跳转到指定楼层
1#
菠菜公司客服有很多种,一种是在线客服,解答着进入官网玩家的一切咨询问题
. P0 ]6 B& ]. N% H+ Q一种是电话客服,平时打打电话慰问下玩家,宣传一下新活动之类* R8 f7 f" C- z" g3 S+ Y
还有一种就是论坛客服。: i2 D7 F7 V' ^; T' R
$ F- I* i9 X6 l2 I

( r7 p0 @( o- F! }* k以上三种,最苦最累的就是论坛客服了,第一种在线的基本上轻松,对答基本以
6 x4 d' E2 A% c, y官方姿态回答即可,遇到耍流氓的,你还可以以断线,不礼貌为由中断谈话;. Q. @+ D# L; |7 C1 {! \
第二种也差不多如此,而论坛客服每天奔波于论坛,发着优惠宣传贴,解决着3 ^* ^& c9 E6 ^0 ^% ^
该公司的各种问题,一旦有不利于自身公司的帖子出现都需要立马解决,否则
) G  q0 g' P) {6 ?后果不堪设想。
3 e4 k# p2 K% n, E) r( h" Z- o2 h8 K$ z5 l5 g! m& r

; B7 c" O; D# R: l5 T% m论坛客服,就好比入驻论坛的菠菜公司的一张脸,这张脸长的好坏,平时给什么脸色给论坛会员看;
7 C6 g) i8 b# y4 Q决定了这个公司在论坛会员心目中的地位。
- j9 K/ V! n! c2 ]2 C7 Y" N0 h. e- h5 u如果你做的好,每天积极跟会员互动,亲切,礼貌,大家就会对你有好感;: R8 P) O& f( O: z# w& h
如果你懒,平时扮高冷,俨然一副国际大公司的爱来不来的姿态,大家就会对你厌恶.
" `8 Q, U, O1 |5 U
7 E0 }+ P9 |- J2 s, I

9 T0 `. w) p' z! @* B5 x; {- s: ]所以做一个论坛客服我觉得是压力山大的,每天来到论坛
1 I2 u& f2 t; c. F" A  X除了完成安排公司布置的帖子任务外,还要不停的巡视着,解决各种问题
4 f, h# i: ^# S: E$ F6 C  H最担心害怕的就是 ×××公司跑路,黑人之类的帖子指向自己的公司了...
3 y% O  W$ }$ D1 |$ x! T0 B( ?$ h( Z% {" x. k3 a; J+ ~2 H! Z
: G* X2 ^! i7 v- Y1 s" J7 ~
在天策,也很多很好的客服,大家也很喜欢她们,对她们多一点尊重,多一点的宽容,大家也会越来越好,遇到问题也能很好的解决,大家说对吧。
( G8 i  j+ [' q6 a! g" `- h因为人家也是打一份工,有的时候不要太冲动,为了自身的利益,而毁了大家在论坛构筑起来的友谊,和版主们相处也是如此..( m- |: b' |# ~* S) m6 s/ f5 G

+ t4 S, l) g# R" ~* I* z8 p1 _
+ x. N* T5 e6 `
avatar
 
我们眼中的客服是菠菜公司的脸,但是对于客服本人,这只是工作,所以站在不同的角度还是有很多不同定位的,写的不错,建议2A奖励
avatar
 
各行各业都是不容易的,客服也是一样,大家多换位思考一下就明白了。建议2A奖励
avatar
 
每项工作都有难处,作为论坛客服,难免会陷于沟通有障碍或者交流存在误区,出现吃力不讨好的尴尬局面,都应彼此理解、相互信任。建议2A奖励
avatar
 
生活面前人人平等,得饶人处且饶人,建议2A奖励!
avatar
 
作为论坛客服的确是不容易,做一个好的客服更不容易,大家应该相互理解。建议2A奖励

评分

参与人数 1活跃币 +30 策小分 +300 收起 理由
avatar 天幺幺 + 30 + 300 版主推荐帖

查看全部评分

avatar
其中有两个很好的客服都走了,赛博悠悠和UED盈盈,两家都退出了市场
avatar
3#
反正也是不容易的吧 挺辛苦的
avatar
4#
真是很不容易,大家以后得多包含他们
avatar
主题回复处广告图案-天策传媒
我只是觉得作为一个赌狗的压力不会比任何一个人小的,你输的裤衩都没了的时候菠菜公司还要去理解你吗?当然抛开利益关系还是要有起码的尊重吧
0 A3 I2 P5 c; Z2 g1 W" J
avatar
6#
楼主感触这么深,相必是做过论坛客服?
avatar
拿人家工资的这些事必须承受的
avatar
8#
多点理解,多点包容,多些沟通,多点和谐嘛。+ }  W, O9 M) _8 h9 R
人,做什么都不容易,遇到事情多换位思考,事情解决反而简单和容易。试想,如果你找到客服,上来就着急忙慌的骂啊,喷啊,对事情的解决真是没有帮助呢,
avatar
9#
楼主操心的似乎不是我们菠菜红单的事情
avatar
10#
论坛客服确实是比较辛苦的
avatar
连乞丐都辛苦的,总而言之做人都累。
avatar
12#
是人活着都会累哪行都不容易
avatar
13#
其实谁都是一样的呢,很不容易
avatar
14#
也是挺累的吧 所以要注意身体的
avatar
说多了都是泪,都有压力!输的都认不出妈的时候那种苦逼
avatar
16#
客服的工作量其实还是蛮大的啊
avatar
大家多多包容什么事也解决了
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2024 天策论坛 | 小黑屋 | 手机|
1717 : 0