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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
4 F% K( i: W# C( `/ N2 h目前等待中 有经验的老哥过来说一下这种情况有遇到过没! Y! l- J- S0 [. v Z
: ^* |3 t- c, j+ P: s }$ g| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
. t0 f& M2 Z/ b D- H& n N" ~, a: A5 h' m% z8 g" B) D/ U8 s8 ]
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈/ o1 @9 a0 [3 U, F) Q& L7 R8 {
----------------------------------------------------------------------------------------------------------------------
% D3 n. ?5 Q N5 K5 Y! A0 d7 H6 h- r跟进情况更新：; D* z# x6 I- }3 \3 g2 `% B6 ^* ~5 {# q
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服8 N0 ~( o/ t( v1 l
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可" ?( {0 D! G7 Z8 @* x8 e. D1 ?9 e
2023-11-8 13:30【会员评价】——好评结束本次咨询: n' Q4 R6 P M+ J3 d" G9 X* F" N) |
5 J( e3 b9 x( [- @
评价说明：6 {/ B, p3 `7 q/ a
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. ]8 J3 K. U! x( U: v. P% {& c2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 C$ \" [3 O& l; _* v8 c
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' Q0 r1 [1 n+ W# B7 U. G" R+ J
已经绑定了 |
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8 ~; u+ Z' v* G/ T3 w# @& d0 Q9 [
你好，这边没有收到您的邮件哦。
7 Z$ ^. B g0 M# J+ `我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。% s1 y2 F( C6 j: K5 u( H9 J4 M
您只需提供身份证件【正反面即可】+ o/ J/ K$ a7 t
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这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:094 \1 `( c0 a; ]/ x5 A! J
你好，这边没有收到您的邮件哦。2 j, V3 Z/ U3 W2 j: i/ |
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。7 r" ?& J# x2 _# T( R* u0 z4 S
您只 ...
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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/ O% n) P7 }$ ^* |/ F* w5 g, `如何私发给你 |
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+ v2 V0 f7 C: K' v; v { k H: R我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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$ Z4 V, z0 {% t4 Z' S好的 在线等 |
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" J' p$ O9 s+ t8 T6 D: a0 q已经发送了 收到了没 |
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G( N; k0 t9 T
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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9 d' v, o; P4 n# h3 i
我的权限不够 |
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7 Y G) z: D; A6 Q
还是没收到哦，我让客服联系您了 |
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( d3 {2 t+ S' E# u. @$ P: s9 n/ }
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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' B/ `% I9 Z* q; h" x$ H8 f2 u客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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7 g1 n0 s1 w' \# K0 L您好这个与账户资金无关的，
. L) S4 W) I7 R9 @为了客户资金安全及避免洗钱活动) ~- i$ \6 N" b2 v
我们一般都是由系统随机抽查的以确保是本人进行游戏
8 `. g7 ]- q3 X: E: V5 |8 J这样一来可以减少资金冻结事件+ w) o6 N9 N2 ~4 c
希望您理解及配合 |
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