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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 8 W7 B, p6 s2 ~0 k7 I$ X
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
3 u$ W5 U$ T9 ?- C- ~5 Y. ~3 s! n% i/ ^. C
楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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! O+ q" A1 A. Q$ B+ E3 p! x6 c会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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t: [3 H% n' i; I% j3 {跟进情况描述：
" y, \, Q% O- N, A7 W7 V8 l% w8 D2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
* c# C0 q; ? w1 M$ G% T. P2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
% b% d: C2 z6 @( I, C( Y5 D% ]6 v2021-8-23 23:04【会员回复】——已到账
9 }: J1 @, u+ z* F8 D8 P2021-8-23 23:04【会员评价】——好评
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, Q2 ]* Y3 k6 w0 i7 t本次咨询总结：7 }9 a+ e8 O/ e* U4 H
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
# K, P0 e% a, ?3 f2 a3 E审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
- C [5 x% P8 I6 n% C1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! i. F3 e1 v, d! S) p/ l2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
( g( `) M% i9 x d抱歉为您带来不便！
4 o, T( s0 o7 \* H0 j' b经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
( u( `( r" }8 w) P8 @- p0 O( }如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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. k$ z1 \3 X7 A v7 A. o6 I评价说明：
1 E$ M! }: Y% g @9 Q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
- P+ r: G& O; s0 l, A, A2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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本月在线: 0 分钟
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$ D- k( F+ \7 X6 A+ d感谢您的好评 |
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