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[论坛公告] 2017年1月份【咨询驻站客服区】调查公示
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1#

2017年1月份【咨询驻站客服区】，会员共发起42个咨询主题、关系26家论坛公司


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会员对驻站客服评价统计：

评价：满意
评价：一般
评价：差
待评价
正在进行中
关闭
32个
2个
2个
1个
2个
3个

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版主首次跟进情况统计：

天钢镚
华五拳
华七星
华老九
华十狼
天幺幺
天多多
天如雪
10次
5次
6次
11次
5次
3次
0次
2次
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咨询驻站客服状况统计表：

序号公司名称被咨询主题数量玩家评价原因说明
1万博亚洲
7
满意
2万事博娱乐城
6
满意x4
2个一般评价的原因说明：一是因为KG彩票平台关闭，导致玩家游戏无法进入；二是因为已派发的彩金，无法更改平台。
一般x2
3吉祥坊娱乐城3满意
4澳门新葡京2满意x2
5环球娱乐2进行中
6鸿运国际2满意
7泰亚3651满意
8永利澳门1关闭属纠纷申诉范畴
9TT娱乐1满意
10智博娱乐1差
11太阳城亚洲1满意
12众鑫娱乐1满意
13新利1满意
14Vwin德赢1满意
15乐投1满意
16塞班岛娱乐城1关闭属纠纷申诉范畴
17888真人1差会员申请绑定公司账号，未完成。
18vns娱乐城1满意
19The Parisian巴黎人1客服已解答，会员暂未评价
20立即博1进行中
21澳门巴黎人1进行中
22爱拼网1关闭属纠纷申诉范畴
23富易堂1满意
24爱赢娱乐1满意
25K7娱乐城1满意
26豪利7771满意
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结论分析：

以上的收集看来新一年里1月份咨询主题少于上月。大部分被咨询的公司驻站客服跟进状态良好，其中万博亚洲和万事博娱乐城因活动多，咨询也相对较多，解决的也很及时。比较遗憾的是888真人客服，因未处理玩家的绑定公司账号申请，得了一个差评，还是比较遗憾的。


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以上提供的信息，供天策会员在了解公司驻站客服服务质量时多些参考。

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  ^3 v3 \( e! O- ]
环球娱乐, 塞班岛, 娱乐城, 太阳城, 新葡京

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2#
果然888真人的客服比较差，太拽了

0 回复 举报

avatar
3#
得到差评的要反思一下了。

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avatar
4#
能快速反应解决问题的客服，才是好孩子

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avatar
5#
主题回复处广告图案-天策传媒
一般的公司服务态度都很好的

0 回复 举报

avatar
6#
大部分公司的处理都是受认可的，差评的要改进了

0 回复 举报

avatar
7#
公示一下还是很有必要的啦哦

0 回复 举报

avatar
8#
反正也是公示的话对我们比较的好啊

0 回复 举报

avatar
9#
得了差评的公司可就要认真的检讨一下了

0 回复 举报

avatar
10#
这个多数公司还是很不错的腊

0 回复 举报

avatar
11#
888真人的客服的态度真的很牛逼。领教过。

0 回复 举报

avatar
12#
得到好评的客服还是大多数的

0 回复 举报

avatar
13#
总体还是比较不错的吧

0 回复 举报

avatar
14#
版主们都是比较细致 负责的

0 回复 举报

avatar
15#
这个公示真的很不错，为论坛点赞

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avatar
16#
这个做法也是非常的好了呢 不错

0 回复 举报

avatar
17#
满意的很多，也有点差劲的啊

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:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
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:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
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