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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo. M1 b. H( `9 r8 r" o: \
【咨询公司】：E世博
8 K5 K$ G) Z; ]8 c! e, ^【公司账号绑定】：已绑定
3 B p- x& V8 Q* m' p& l【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。, `7 t$ _* Q8 R: Q$ p0 ~2 q
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
+ |- \ e. d" n I/ K. A; \. | 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
% B6 w: ]( `$ ?: U& ?% n. m 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
6 j$ ?9 K P+ s2 x f. u x 另外，建议提升网站安全措施，否则让人很不放心。4 Z u; w n' D0 s9 y
# @1 S$ m( V! h) M4 u0 U( U. t
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
# |, Z5 ?2 O2 m- D% ? r& R2 a/ G/ u! F: q8 U6 ~( _
好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
! c+ B; a6 J/ u9 u7 N4 A: ?4 w--------------------------------------------------------------------------------------------------------------------+ h, F1 l3 s; _+ g9 h
跟进情况更新：
% y% y7 T' L- c3 i6 t3 T2 ]2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服& M* L( Y+ f( R1 ]$ I& s
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。6 j D% D# Q: t' [4 R+ h0 [+ o2 \
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
4 n0 I, a% \& O1 N9 m' ]8 O2022-10-27 14:24 【会员评价】—— 中评5 Z" m% h2 O6 C) F
; K+ Z+ n. u y8 x W% O4 Y评价说明：& X- q7 Q* I; P1 f* w: R; Y3 k
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
7 e0 S& @3 _0 u! ]8 F) Q2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 z! j& |0 j' e0 ^
1 O9 T2 F5 g, `
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7 g3 G% [% l/ x; Y) O8 K9 h: ~) K1 L8 _5 C
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哥哥您好% f6 I% y4 S* `7 h
e妹已将您的状况回报给相关单位了！7 c5 Q( F7 f$ ^3 s
请哥哥放心，公司会尽快协助您的问题的～) u# x& e: ?! f0 `7 p
由于妹妹权力有限，无法了解详细原因 :(9 {+ L& |6 D8 u$ \- U/ [% m
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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