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[1024] => 论坛公告
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)
当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ; y8 w& |; l, _' q( [" N0 W
$ N! U/ W0 m6 d# I$ L& D( l+ K( V【论坛ID】：收米哥+ o( }: L- M3 c1 ~7 G
【公司账号绑定】已通过
: `6 m2 r2 V+ ]% B1 H& S【咨询驻站客服区版规】：我已阅读确认/ [! a) K- _9 J5 }2 V
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。- |, Z3 R% ?# G( K. S( [
& u# T# |; g. m$ M7 a9 P+ K/ y8 {转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533" V9 L4 q4 e. N
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq: s; s* Z9 V* X1 v
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 0 e1 s: i+ V% b0 [2 f6 G+ S
0 l( G: h' \0 X- W好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：# x1 p) T; }' c2 E
' V- e3 y }" e3 w2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询% p7 Y. d" g: q2 s
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
# |. T- G, h! ^2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 U3 O5 T4 p. O7 O. A/ V" t
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询2 L4 y* {; i/ q6 m% o1 d
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评价说明：9 o" U! A, P* z! k" V4 [+ m" g
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
]: U. H/ ?3 h# ]2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 v4 |: E& Q, L# o) z8 H6 m- y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ n$ p k' r1 Y5 x' q
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
6 L7 [% [- W1 K好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) Z1 ^6 V) o n5 {* a
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- A9 o; y$ J1 y1 C+ d( k我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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8 p" K1 g( v& Q, J) C好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间$ W8 s% b- |4 j$ P. c
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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