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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 8 P8 a: m/ g- V
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
5 W6 f2 q5 h1 u9 {8 q9 ~$ @2 t; q {4 K) t: p" b
楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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6 @- Z) g6 a* v$ H/ H& P9 B跟进情况描述：
7 B/ n* m& f$ U8 S2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
1 i* r. z5 C( V: y2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
, E K1 H2 T9 x' j) T7 c* ?2021-8-23 23:04【会员回复】——已到账
, U, V8 G; L V2021-8-23 23:04【会员评价】——好评+ n$ Q& y7 u' u+ V9 [7 o! Z( n
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本次咨询总结：
- V4 n3 B8 ^( {7 F- u& \8 l$ t本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
5 ]- i' S0 M9 Y/ b1 n审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。9 }) [' A( U4 Q4 J; }; E8 k) [
z3 {9 u; a8 o. `" L$ j) z9 `( g; N6 Q0 p评价说明：
1 N' y$ \( S: m/ m* D! X- k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, ^% T2 q: d( O4 h2 x' \
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。9 M. l" C/ R$ M
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当前离线
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您好，亲爱的会员：
/ U0 r' O0 \ d! G$ D抱歉为您带来不便！
$ Q. [. S( j: g k0 v' Z! t经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
0 f0 W0 [4 h$ U* Y如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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7 n8 Q: n( y/ K( d& Q: ~' k评价说明：
3 }" Y+ H8 X D( F- k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
; P% _! G- G$ }% x1 C6 T# j1 [2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13261 小时
本月在线: 202 小时
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4 B1 m, {! t7 b' [0 @
感谢您的好评 |
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