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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来% _2 c* l8 \+ n6 U, Y8 q' @
【咨询公司】：乐天堂
& @- |7 S4 |/ d* ]+ N3 P% h【公司账号绑定】：已申请绑定。7 L4 S7 L) U( a' i
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。
) g4 E$ p# p C8 e. [$ k% C 2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。" a# x' U5 }$ M% ~+ f, l
3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。
* b3 `* D% t! j5 ]3 c4 K: @* K. ^# k, [" ]1 s" A
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？
# I1 X' m5 m( G 2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。
& V2 [& A& e& J1 r 3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。- k! _ d* Q% i! y
4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。
8 \8 \/ v ~% L0 Q- p3 B: g5 b! A. k: w7 `/ J
我的诉求是：请求论坛客服协助解决，存款200元给上一下分。( W! M& b+ A) N" O3 o8 j
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2 p6 ~# V* A. K# ~
哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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当前离线
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- j( ~; Y% X9 o9 [我天天都在找在线客服，但现在已经陷入了死循环：! J- h) k$ \- d, o! m
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线, N' \# E7 N! G
天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
! \: p! _) j- X2 W& m" l" c; L. u5 I- V' j
哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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当前离线
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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当前离线
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当前离线
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! h2 [8 d, U% c! P' C) C' ~
哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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