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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 - N% V. w# l# v+ P# {7 D
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【论坛ID】：收米哥
; D! s# \" [! ]0 W) s【公司账号绑定】已通过4 K+ d$ u- z/ k$ |# B
【咨询驻站客服区版规】：我已阅读确认6 u3 n1 h8 W/ @% t9 h& x
【咨询详细说明】：
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Q: Z/ \: c% a2 A已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。2 I4 T" m# W# c! m1 w
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
$ E p& Q' @! S/ v( G) v2 `公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq4 v& u; c6 L( x H2 T0 v
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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~7 e, Q5 H, q! _好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
' I9 V# N: Y5 \4 Z8 Y-----------------------------------------------------------------------------------------------------------------------
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! P9 O. k; G3 N1 o9 _6 T& M跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
, o: s9 j9 l# w& h: p$ ?2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况$ N$ m8 s# _ A& X- S
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
3 y0 Q3 v6 W3 l7 i2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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" {* h/ E" J! q$ n8 O评价说明：1 \* d8 o7 R- c3 `) _
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 W8 S, h4 N; \
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。, ?0 X, ?2 p4 ]( T2 c' D
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当前离线
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天策-七玥 发表于 2021-11-6 09:53# {+ |2 A! u, I( {. p5 g
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理0 \# ^5 \, m( W9 w. D5 j8 ^
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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6 Z7 B+ _* g' U- {7 B周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53# C1 m6 P# n" w, {' K2 M( X+ o
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 e) i7 Q3 F8 a5 [6 [ @
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0 U1 |% P0 \5 }8 r我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评' v. d3 }# o7 W
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+ E" k0 u" F1 F' l/ N其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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$ q5 J. K$ D% P. a2 k+ ?0 T看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
- ^( `# ^# {2 H' [$ L E本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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