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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
- b' e* J Y' {7 H+ o【咨询公司】：E世博" R% S0 H. X) ?% x( z1 j% J+ B7 u
【公司账号绑定】：已绑定" n0 B+ g9 h8 ]: t7 m7 i4 N& H
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
, x( I, x6 |( S: f6 @ 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。; B' j/ P* V* w; k9 _7 H" L
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
I" s8 \+ G/ ~& k 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
3 ]6 q) @# r2 i! T N z& U) B 另外，建议提升网站安全措施，否则让人很不放心。6 G+ W$ Q3 T4 r, r3 x: z
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
; n6 L3 r) v1 Y2 G! a& J# O. L8 r
- p3 F( v. L" `* c$ p& J; E好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
' i* c% Q1 F" ^, x--------------------------------------------------------------------------------------------------------------------' J7 [; A) V Q$ n- F
跟进情况更新：
% d. W6 g% |# | E ~2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
4 Q/ M# V# k: Z1 i7 J ]6 w p$ p2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。0 v' q' _2 ?/ B( w3 M9 n( S
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价4 C9 G- n+ ?% K
2022-10-27 14:24 【会员评价】—— 中评4 O4 v4 _0 Y- [7 F$ v# ^! q
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评价说明：
$ ?7 W% z6 [2 \: k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理0 B- ~/ e, T4 j
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
/ u# b! H7 i Q/ je妹已将您的状况回报给相关单位了！
; `, Z0 e6 F6 q. p8 w: H ?请哥哥放心，公司会尽快协助您的问题的～! Y+ E7 |" `, |
由于妹妹权力有限，无法了解详细原因 :(8 V8 i4 @5 S8 M4 D# o' R* Y
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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