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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
- ?7 H* m& c3 a2 o: M4 p5 H【咨询公司】：E世博) w y. y5 t( b: t, g' j) @4 ^
【公司账号绑定】：已绑定
1 n; V2 C m/ z2 ~7 X; o【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
5 R# {# z- g! Y# ?" r r4 g/ ` 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。, A9 Q6 u7 w2 \" n8 }& R& c3 i
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
9 R: S$ {( ~$ D4 U. K 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
1 c) X4 q' v; s1 E9 t: s1 k0 }( ]9 N 另外，建议提升网站安全措施，否则让人很不放心。' `# u7 m; p* S4 I# Q/ d
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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) I' w" u3 j$ O* X D" g好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。9 S( u, i2 x$ w& O; V6 G
--------------------------------------------------------------------------------------------------------------------$ S5 Y% V; C/ b3 S# Z
跟进情况更新： % P9 @9 c. D) @/ e$ T2 @
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
7 v# V/ V6 K/ }0 l- z7 J2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
[( `; s4 f, M. v/ v+ C* I% A/ O2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
' B0 F# Q" x( I0 m( G' z3 p2022-10-27 14:24 【会员评价】—— 中评/ ]% x- h v/ P2 m& ~: y* c
* a# R0 M1 F, x9 p* S评价说明：6 |1 E8 e" W- k8 D" h* h
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理6 ^9 @2 q5 T- p0 k
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好1 {& m+ N; K" P- [6 Y. X6 Y6 A
e妹已将您的状况回报给相关单位了！- N' P+ M9 t. d) m
请哥哥放心，公司会尽快协助您的问题的～: E; o6 W& H% |% b
由于妹妹权力有限，无法了解详细原因 :(
. ?+ b) D; e3 L, y( E7 P0 z如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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