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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo4 |- h9 |8 g0 z7 M7 R6 t2 `+ {
【咨询公司】：E世博$ F; H9 i9 C5 ]% C% ^0 p
【公司账号绑定】：已绑定
* _! g+ Q1 `; Z! W- Z【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。" o @- [3 }- x6 E- E
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
6 ]0 z2 d& v' `% K# l 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。2 l1 P3 i9 w5 ~- x; O; P
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
]$ J ?/ F; g5 f 另外，建议提升网站安全措施，否则让人很不放心。7 y! C% P) h* R) q& y+ `
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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! h, _. b% S# R2 k" }好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。) K% z+ a6 B- h2 C3 B
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/ M) e3 o7 `' W' w1 ]$ T跟进情况更新：
" w9 P7 B! ?0 x6 @5 I T2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服- W" ]; ?4 E. N; n
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。7 v; [, Y& Z0 Y
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
* o# g) o) q/ p9 w& g2022-10-27 14:24 【会员评价】—— 中评
Q' t3 f& ]" F6 x; o" r1 z3 k3 p& V$ @0 x
评价说明：
/ Y* {8 z& f1 d; L7 b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 \2 a* [. J' a$ }- K8 F4 e2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好6 C, w5 a: \* V: S
e妹已将您的状况回报给相关单位了！
9 _0 ^( X( [& c8 v" A请哥哥放心，公司会尽快协助您的问题的～
) D9 \7 R$ O! i; K1 p# z& _由于妹妹权力有限，无法了解详细原因 :(6 k4 \3 a' q6 d6 C* X0 S9 |" K; s
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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