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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo1 J% E) S. E. P9 B
【咨询公司】：E世博
9 p# O% V; O9 s0 Y7 J0 k& K【公司账号绑定】：已绑定$ a: f. K, m( D0 T# a, a9 W
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。 J \6 O. E5 L8 Y D! R
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。, i4 n( C% \ G
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
& |5 r q8 Z. e2 l" n7 e$ f 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。1 e2 w+ ?( h% h/ _# i6 f4 f* k
另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。8 A! U$ X! k4 n9 P. N
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! u& |0 x0 q) c3 [- ], F跟进情况更新： ' f9 y% @6 N4 Z4 b E
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服; K. U7 ]- D' h! Y& b9 x% n1 Q
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。5 Z5 [7 n) I D4 W3 Y* o; {7 f
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
, X u4 {4 a K+ ?1 y s2022-10-27 14:24 【会员评价】—— 中评* d$ E( ?( c/ [3 }+ z
( ^# }: `) G6 m1 r4 _3 v评价说明：# H# U0 i4 o2 R$ u- b
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! |$ C1 ~2 [! f
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
6 u! \0 e% S& p: N# u3 Fe妹已将您的状况回报给相关单位了！
$ p8 H- @* `- ~1 g请哥哥放心，公司会尽快协助您的问题的～
- J; t# |0 F0 A2 q3 n4 s由于妹妹权力有限，无法了解详细原因 :(4 S- K! ?" k4 c( w, W- a3 D: }
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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