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[1777] => 金星
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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
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【论坛ID】:：yuyiyui
( p3 z8 S5 {" t【咨询公司】 ：E世博: c3 B" X2 r/ |' Z( d1 V* ?
【公司账号绑定】 ：已绑定
|4 Z6 i ?' M; z【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。3 [2 |' U4 q9 Z3 u1 _" d
注：非法投注行为之定义，请您参阅【协议与规则】第11条" N |; M2 M3 k8 g: N% d6 g0 ?
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。# z3 W6 I0 \ C2 w" A( `
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
0 L1 q1 e r8 T; ]+ `2 T% S |8 R6 cＥ世博 客服中心 敬上
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) l* } w, T3 P; V- k希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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6 \8 n& v1 N' K) h# ?七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
9 v6 m9 w# G1 S+ f---------------------------------------------------------------------------------------------------------------------) z" o" ~! C: a. T! {
跟进情况更新：5 |. c4 v- X7 R q9 ^
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服7 m! v% J& }; p+ Q! `5 a; ~1 U6 [5 V6 q
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可9 N T; ]' ?% {( |6 b- L
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
+ l9 K5 G: ~" f G# a& ?9 I2022-8-28 15:22【评价】——版主默认评价—中评
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* {" z2 @# B) [, g, u9 Z/ V' R评价说明：
- s2 c. n* u( ~- V* a j/ E' U1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 ?5 c6 a/ |4 p) r8 y3 ?: Q
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好" ?4 \7 I$ k6 \
很遗憾得知您的消息
$ r# N' j: x; G, We妹也协助哥哥去询问状况
! t, M1 H! v- n7 h可惜妹妹人微言轻 实在没有权力去了解详细原因
7 o# M/ s& Z- u% p: l若哥哥还有任何疑问，可以谘询在线客服小姐姐的: a# K4 e8 K3 V
还请您谅解，谢谢！ |
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哥哥您好～7 k3 w9 `" f; Y/ W( z
e妹家信誉哥哥是可以放心的呢！( @* q2 [$ A' ^& v$ ^/ H: i3 U
这是风控部门进行的正常程序唷，/ B1 v" V* u. a2 L# p, }* P" s
待七天审核结束没问题就没事啦～
& _* w; q& n0 p8 a- k5 d咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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第七天了，还是没有任何结果 |
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这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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% z- t- F1 I& z) w' ]0 H/ ^: ?彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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